Thursday, March 29, 2012


My 10 year old and I were talking the other day as we meandered through the grocery store aisles.

M: Mom, I REALLY want to prank my teacher on April Fool's Day, but she says we're not in school on April 17th.

Me: (Long, drawn out, dead silence ... )
Me: (Bursting into laughter ... ) Honey, your teacher already pranked you. April Fool's Day is April 1st.


Tuesday, March 27, 2012

Yeah, some days are just like that ...

* On the plus side, when my daughter broke her glasses (again ... ) today, it was a fairly clean break, and we might be able to super glue them back together until I can get her some new ones.

* On the plus side, it only took a little bit longer than I planned and I was only slightly less prepared than I expected for my midterm.

* On the plus side, the cop who pulled me over on the way home tonight was REALLY cute, and REALLY nice, and he only cited me for 5 over. Let's just leave it at that ...

* On the plus side, Mr. Super Cute and Nice gave me tips on where to go slow so I don't get caught speeding, and he told me what speed he wouldn't let me get away with.

* On the plus side, the 5 over is apparently a minimal fine and is low enough that the ticket won't affect my insurance premiums for my really expensive paper weight, ... er, I mean the garbage trap ... oops! I mean my car.

* On the plus side, I enjoyed hugging my daughter goodnight when I got home until I impaled myself on the post of my own earring -- while it was still in my ear.

* On the plus side, the earring post pulled out of my neck fairly easily.

* On the plus side, there was only a little blood.

* On the plus side, my neck has a big numb patch now, so I don't feel a thing.


Friday, March 9, 2012

Softly Weeping ...

Softly weeping, I mourn ...
I mourn for the pain, and the loss of my family and friends who are left behind. 
It is these who will bear the flag -- they who will carry the standard through the next generation. 
It is their burden, and their sorrow that I mourn for.

Softly smiling, I remember ...
I remember the joy, the brightness of the lives they've shared with me.
My heart lifts as I think of the beauty of our time together.
It is the beacon of joy that reaches through the gloom, past the veil, and into my being. 
They are the light in my life.

Softly treading, I step ...
Forward, into this beautiful new life that awaits me. 
Tentative steps on the same path of progression -- echoes of eternity, here and in mortality.
Echoes of the steps my loved ones still take.
Though separated by distance and time, through our steps we are still inextricably linked.

Softly weeping, I glory ...
I glory in the overwhelming beauty of God's plan for me,
In the knowledge that, just as I once blazed a trail through mortality for my loved ones to follow,
I am walking a path to God's glory, an example to my posterity.
I weep with joy; I glory in His goodness, and I look forward with hope and longing ...
They are still mine, and they will come ...

Written by Jaymie Reynolds

I'm so thankful for the beauty of those who touch our lives. What a blessing to feel their impact in our homes. The gift of Christ-like example that they have given will echo through the eternities.

Monday, March 5, 2012

The Moral of the Story Is ...

to be careful where one takes their car for maintenance and concerns. I cannot recommend Willey Ford as a reliable place to do business. The quality of my interactions with them has been less than ideal. It has also been rather costly.

On the other hand, I've had great experiences in the past with Quality Ford in Tooele. It's worth the drive to have the work done thoroughly and correctly.

Car Drama, Part II ...

                                                                                                                                  February 28th, 2012
Willey Ford Service Department
1800 South Main
Bountiful, Ut. 84010

Dear Willey Ford Service Department,

                This letter is in follow-up to my original letter dated February 24th, 2012. Per my conversation with Brad Nielson on Friday, February 24th, 2012 I drove my vehicle to the Willey Ford Service Department yesterday morning. As a result of that conversation, Willey Ford loaned me a vehicle to drive while the service technicians looked at my car to determine what is causing it to malfunction.
                At 3:00 p.m., I received a call from Mike Anderson. He informed me that sometimes, the valves in the engine slip, and that one of the valves in my engine had actually dropped out. He stated that this is what has been causing the misfire in cylinder two. He also stated that this code is coming up because there is zero compression in that cylinder because of the dropped valve. He verified that the engine has a lot of noise coming from it as a result of this problem.
                Mike informed me that since the valve dropped, the entire engine likely needs to be replaced. He stated that the bid for this service is $3500-$3700. He also mentioned that they may be able to tear it down and rebuild the engine, but that it would cost $560 just to take the cylinder head off to see what is actually damaged. He mentioned that since the cost to replace the engine would be higher than the value of the car, I might want to consider just buying a new vehicle.
Mike also stated that when a valve drops, it does so instantaneously and that it would not have been the cause of the problem on the last visit. This was stated after he had previously told me that the valves on these vehicles have been known to slip. He also asked if the car had been making this noise when I brought it to them before. I explained that – while not as loud as it currently is – the noise had been present both before and after my previous service visit. I also explained that one of the reasons that I had asked them to check my car was that my vehicle was making the same jerky, chugging, shuddering that it is now. When I asked what Willey Ford was willing to contribute to these costs, Mike referred me to Brad Nielson again.
                A short time later, I called your dealership. When I spoke with Brad Nielson, he informed me that the only real option is to replace the engine. He did say that perhaps it would be possible to locate a used engine to decrease costs a little bit, and that the dealership would be happy to apply toward those costs the $286.96 that I had paid on my previous visit to your service department. Upon consideration, and as this is a very small fraction of the amount I have been quoted to fix the damage caused by a less than thorough inspection during my service visit on February 10th, 2012, I have opted to file a complaint with the Better Business Bureau consisting of both my original letter and this follow-up.
                I am disappointed in the lack of ownership shown toward this error. When I brought my car in before for similar, albeit not as drastic, symptoms, a more thorough effort should have been made to correctly diagnose the problem. Had this extra effort been made, the current damage may well have been avoided. Now, the exacerbated problems have rendered my car unusable. My employment has been placed in jeopardy, and I am facing the possibility of being unable to meet my financial obligations. This damage has been caused through no fault of my own, and I feel that it should be repaired at no cost to myself.  If Willey Ford is unable to repair the damages caused by their negligence, they should have the integrity to replace my vehicle with one, comparable in reliability to what my vehicle was prior to the onset of these problems. Again, in the future, I will look elsewhere for my service needs and I will refer friends and family to other dealerships where I have previously received excellent customer service. Thank you again for your time.

Car Drama ...

                                                                                                                                                                February 24th, 2012
Willey Ford Service Department
1800 South Main
Bountiful, Ut. 84010

Dear Willey Ford Service Department,

                I am writing to you concerning my service visit on February 10th. In the past, I have had great experiences with the Willey car companies. I have often recommended them as a great place both to purchase vehicles and to have service done on those vehicles. Because of the quality of service I have received through Willey Honda, I felt that Willey Ford would be a reliable company to do business with. On the 10th of February, I came in to have my car serviced. The check engine light was on, and my car had been running rough. The technicians who worked on my car diagnosed it with a misfire on cylinder #2. They changed the spark plugs and wires, stating that this was causing the problem. I was charged $286.96 for these services. Although I was in your building for three hours – and the wait time seemed a bit excessive – I was satisfied that the problem had been resolved.
                I was dismayed and a bit surprised to see that my vehicle was still running rough and was still making unusual noises, but the check engine light was off and the service advisor that I spoke with said that the problem had been fixed. On Tuesday, February 21st, my check engine light came on again. My car refused to start and was making a terrible tapping sound. When my father and brother opened the engine, they found that the timing belt had slipped and was beginning to crack. The tensioner and water pump also needed replacing. On top of these concerns, the code that was coming up was a misfire on cylinder #2, the same problem that, less than two weeks before, I had been told was resolved.
                I am frustrated that these issues – the timing belt, the tensioner, etc.—were not noticed during my service visit on the 10th. I am more frustrated that they have been contributing to a concern that was supposed to have been resolved by your technicians. In addition, the original problem for which I brought my car into your shop persists. Now, because these issues went unnoticed, my vehicle is barely functioning. I am a single mother. I work part-time, and I am a full-time student. I depend on having a reliable vehicle to help me take care of my family and meet my obligations.  The negligence that occurred during my service visit has not only damaged my vehicle, but has threatened the financial well-being of my family. The amount of money that I paid for your services equates to nearly half a month’s rent. In addition, my ability to get to my place of employment has been severely compromised. Not only has this hindered my ability to provide for my family, it has threatened my ability to improve our situation in the future. If I cannot attend my classes, I will not be able to graduate from school this spring.
                I hope that Willey Ford will make this error right – either by fixing my car to a high standard at no cost to myself or by replacing it with a reliable vehicle. As things stand, in the future, I will no longer recommend the Willey car companies to my friends and family. I am an avid social networker – I actively participate in both blogging and facebook – and regularly use these avenues to share my experiences with others. Willey Ford will not be a company that I recommend; rather, I will send friends and family to other dealerships where I have had positive experiences. I am enclosing a copy of this letter to you. I will also forward a copy to the Better Business Bureau. Thank you for your time.

Friday, March 2, 2012

High Drama in 4th Grade Decisionland ...

At the dollar store with M today, she was trying to decide what to spend her birthday money on. When she saw something particularly appealing, this is what I heard:

Should I buy it? I just don't know! Should I buy it?!?





ACCKKK! I'm at war with myself!!!